Privacy Policy

1. Information We Collect

We collect information you provide when creating an account, making a booking, or contacting us — including your name, email, phone number, and payment details.

2. How We Use Your Information

We use your information to process bookings, send confirmation emails and SMS, improve our platform, and comply with legal obligations under Nepali law.

3. Data Sharing

We share your booking details with the hotel you are staying at. We do not sell your personal data to third parties.

4. Cookies

We use cookies to maintain your session and remember your language preference. You can disable cookies in your browser settings.

5. Security

We use industry-standard encryption to protect your data. Payment processing is handled by certified payment gateways.

6. Your Rights

You may request access to, correction of, or deletion of your personal data by contacting privacy@stayaven.com.